SHIPPING

Canada, we offer free ground shipping on orders over C$200 (before tax), or a flat shipping rate of C$15 will apply.

US, free standard shipping on orders over C$350 (before tax), or C$25 for standard shipping.

International, free standard shipping on orders over C$500 (before tax), or C$50 for standard shipping.

If you have multiple items in your order, your complete order will ship out together on the date of the latest item. Once your order is shipped, we estimate you will receive your order within 3-10 business days of its ship date if you are located within Canada. For US and International orders, please allow 7-10 extra business days. Please be mindful that you may experience long shipping delays due to the COVID-19 pandemic, and standard shipping times may not apply. As soon as your order is shipped, you will receive a tracking number via email so you can keep an eye on your delivery.
Most of our pieces are made-to-order. This means that these items are handmade after you place your orders which can take anywhere between 3 to 8 weeks depending on sourcing of special materials. Once we have the item in-house, processing and shipping can take up to 2 business days. If there is a specific date you need your order by, contact us and we will do our best to ensure you receive your piece in time.

Customer is responsible for all shipping charges on any bounced or undeliverable packages. Should you choose to refuse the delivery of your order to avoid duties and taxes or if you change your mind, you will be responsible for the return shipping fee charged to Andisheh Feizi. Keep in mind that this amount is dependent on your country.

We will try our best to accommodate the change before the order is processed.  Once the order is shipped, we are unable to change the address on our end.

In most cases, the carrier takes 1-2 business days to register your shipment status. If it is past 2 days and your tracking number is not updating, contact us at support@andishehfeizi.com.
We do not ship to P.O. boxes. Please provide a non-PO Box address for the shipping address.